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Customer Warning, February 2009

It has come to our attention that a number of fraudulent emails are being circulated pretending to be from These emails request that imagine customers enter their Email, Username & Password and Date of Birth.

The email claims to be an official notification from imagine.

This mail is NOT from imagine - it is a fraudulent attempt, to gain access to your personal information.

If you have received this mail DO NOT ENTER ANY DETAILS, please forward it to then delete it without clicking on any links or attachments.

Imagine will never request customers to enter their personal information through this method.


imagine's Customer Portal - Account Management

imagine customers, can log in to the customer portal and manage all aspects their telephone, broadband and VoIP service including:

  • view and change your billing details and payment method;
  • view and change your call packs;
  • view and upgrade your broadband package;
  • configure your family protection subscription;
  • activate your web space and view the technical details of your broadband package;
  • subscribe to and manage imagine's imagine VoIP VoIP packages;
  • and much much more!